Privacy Policy

Last updated: 11/11/2025

1. Introduction

Welcome to The Founder &Co. (“we”, “our”, or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any way.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the site.

2. Information We Collect

We collect personal and non-personal data in the following ways:

a. Information You Provide

Account information: Name, email address, password, and contact details.
Order information: Billing and shipping addresses, phone number, and payment details (processed securely by our payment providers).
Communication: Messages sent through contact forms, email, or customer support.
Marketing preferences: Newsletter subscriptions or survey responses.

b. Information Collected Automatically

Cookies & tracking data: IP address, browser type, device information, referral URLs, and browsing behavior.
Analytics: Through tools like Google Analytics, Meta Pixel, and Shopify Analytics to understand how visitors use our site.

c. Information from Third Parties

Payment gateways (e.g., Shopify Payments, PayPal, Stripe) for payment confirmation.
Marketing platforms (e.g., Google, Meta, TikTok, LinkedIn) for ad performance tracking.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Provide customer service and support.
Personalize your shopping experience.
Improve our website, products, and services.
Send marketing communications (only if you’ve opted in).
Comply with legal obligations and fraud prevention requirements.

4. How We Share Your Information

We do not sell your personal information.
However, we may share it with trusted third parties that help us operate our business, including:

Service providers: Shopify, shipping companies, payment gateways, analytics tools.
Marketing & advertising partners: Google, Meta, and other digital platforms (for retargeting and analytics).
Legal authorities: When required by law or to protect our rights and users.

All third parties are obligated to protect your data and use it only for legitimate business purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable site functionality (e.g., cart, checkout).
Remember your preferences.
Analyze website performance.
Deliver personalized ads.

You can manage cookie preferences in your browser settings.

6. Data Retention

We retain your personal data for as long as necessary to:

Provide our services and complete transactions.
Comply with legal and tax obligations.
Resolve disputes and enforce agreements.

When no longer needed, your data will be securely deleted or anonymized.

7. Your Rights

Depending on your location (e.g., UK/EU/California/Saudi Arabia), you may have the right to:

Access, update, or delete your personal data.
Withdraw consent for marketing communications.
Request a copy of the data we hold about you.
File a complaint with your local data protection authority.

You can contact us at privacy@thefounderandco.com to exercise your rights.

8. Data Security

We use SSL encryption, secure payment processing, and strict access controls to protect your data.
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your residence, including the United Kingdom, European Union, Saudi Arabia, and the United States.
We ensure appropriate safeguards are in place to protect your privacy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

For any questions about this Privacy Policy or how we handle your data, please contact us at:

The Founder & Co.
Email: hello@thefounder.co
Website: www.thefounder.com